Osteopath at Work

Frequently Asked Questions

Your Questions Answered

We’ve taken some of the questions we get asked most frequently and compiled them in one place. Should you have any other questions that we may have missed, contact us and we will do our best to help you.


What it is Chiropractic?

Chiropractic is a health profession concerned with the diagnosis, treatment and prevention of mechanical disorders of the musculoskeletal system, the effect of these disorders on the function of the nervous system and on general health. The central emphasis of this method is on spinal manipulation or joint adjustment. All chiropractic treatment is regulated by the General Chiropractic Council, set up, by parliament, under the Chiropractic Act 1994.

What type of condition you may be able to treat?

Our Chiropractor can help with pain in your muscles and joints, such as low back pain, shoulder pain or frozen shoulder, tension headaches, migraines, leg pain, sciatica, neck pain, arm pain, policeman's heel, tennis or golfer's elbow, tendonitis, pain from osteoarthritis, muscle ache and many others. 'Pain' can take on many guises, and can include anything from a low level throbbing ache to a sharp shooting pain to a severe stinging sensation. Chiropractic treatment can also help with other sensations such as numbness, lack of sensation or tingling in the limbs, dizziness and ringing in the ears.  Whatever the nature of the musculoskeletal or neurological discomfort you're feeling, no matter how long you've been putting up with it, help is at hand at this clinic.  For further information on treatments click here.

What is your new patient procedure?

On your first visit, your chiropractor will ask about your problem and take a detailed medical history so he/she knows what has happened to you in the past, and about your general health. Your practitioner will then carry out a detailed examination of your spine and nervous system.  Mike may find that x-rays are needed, depending on specific criteria that warrant an x-ray.
At the second visit, he will explain the cause of your problem in detail, give you a pictorial/written report, tell you how he is going to treat you, how many times you need to come in and how often and, with your agreement, start treatment. So you will be well informed, before any treatment starts, on what it involves.

Why should I be visiting a Chiropractor?

The latest evidence for the treatment of back pain, including the UK Back Pain Exercise and Manipulation trial and European Guidelines for the management of acute non-specific low back pain, recommends a model of care that includes spinal manipulation. The Brontfort Report of 2008 reviewed multiple Randomised Control Trial (RCT, 'Gold Standard') evidence to date, concluding that chiropractic is an effective and recommended modality over a whole range of musculoskeletal conditions.

Do I need a doctor’s referral?

The simple answer is No, you don't need a doctor's referral, as you can self-refer. You will not need to speak to your GP unless you wish to. However, if you are using medical insurance, you must check with your insurance company first. For more information on health insurance see next question.

What types of health insurance do you accept?

We are registered with most medical health insurance companies. Some insurers require a GP referral, so please check with your insurance company first. If they do, then you are advised to see your GP after receiving your written Report of Findings (at your second visit), which will have your formal diagnosis in universal medical wording, which you can then take to your GP to assist in your formal referral to our clinic. When you attend to see the chiropractor, fees are payable by patients on the day of their appointment or in advance and we will provide you with a receipt to claim back from your insurance company. Please note that we will not do direct invoicing of insurance companies (such as with PPP or BUPA).

Don’t see your question or still have other queries? Get in touch for more information.